Service ticket platform
Route, assign, and resolve IT, security, legal, compliance, change, vendor risk, and development requests from one queue-based workspace, with SLAs, approvals, and a full audit trail on every ticket.
Service management without enterprise dragEvery service queue.
Every service queue.
One clear command center.
ServiQ unifies a service ticket platform for IT, security, legal, compliance, change, vendor risk, and development work; a private password vault; and a full asset inventory—one platform instead of three separate tools.
No credit card required · Guided onboarding · Cancel anytimeOperations overview
Service operations
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24Open8In progress96%SLA health
Designed for accountable service delivery Tenant isolation Queue RBAC Audit-ready workflows
One workspace, three products
Everything your teams need, without three separate logins
ServiQ bundles service ticketing, a private password vault, and a full asset inventory—priced and administered as one platform. Admins choose exactly which of the three each person can use.
Password vault
A private, AES-256 encrypted vault for every teammate to store credentials and share them read-only with coworkers. Administrators control who has access but can never see the contents.
Asset inventory
Track hardware and software assets, assign ownership to a person or department, classify sensitivity, link assets to tickets, and bulk-import your existing inventory from a spreadsheet.
Everything connected
Give every department a better way to serve
Replace scattered inboxes and disconnected trackers with structured, secure workflows people can actually adopt.
One place for every service team
Run IT helpdesk, cloud, security, legal, vendor risk, change, compliance, and development queues in one workspace.
Access that follows responsibility
Queue-level RBAC keeps sensitive requests visible only to the people assigned to serve that team.
Less manual coordination
Route work, assign owners, notify requesters, and keep the full conversation and audit trail attached to every ticket.
Built for modern work
Capture software-development and AI requests alongside traditional service management without adding another tool.
Built for teams like yours
Every department has a version of this story
Representative roles and the problems ServiQ is built to solve for teams like these.
IT Operations Lead
Regional healthcare networkBefore: Four inboxes, no SLA visibility, and requests falling through the cracks.
With ServiQ: Consolidated helpdesk, cloud, and asset requests into one queue-based workspace with SLA timers on every ticket.
Security Operations Manager
Fintech startupBefore: Sensitive access requests were visible to the entire support team.
With ServiQ: Queue-level RBAC keeps restricted tickets locked to only the people cleared to see them.
Corporate Counsel
Manufacturing companyBefore: Legal requests buried in email threads with no audit trail.
With ServiQ: Every legal-privileged request now carries a full, timestamped audit history end to end.
VP, Vendor Risk
Logistics companyBefore: Vendor questionnaires tracked across a dozen spreadsheets.
With ServiQ: A dedicated vendor risk queue gives every assessment a structured, trackable home.
Control total cost
Pay for service management, not platform overhead
ServiQ bundles the essentials—multi-department queues, permissions, invitations, MFA, notifications, and workflows—behind straightforward published plans.
- Launch without a long implementation program
- Consolidate departmental ticket tools
- Start with a full 14-day trial
Buying experienceServiQ
Published self-serve tiersIncluded
Trial length14 days
Core cross-team queuesOne platform
Jira publishes per-user plans and currently lists a 7-day paid-plan trial. ServiceNow’s ITSM pricing page directs buyers to request a custom quote. Your actual savings depend on team size, configuration, and contract terms.
See it with your workflows
Request a personalized demo
Tell us about your service teams. We’ll show how ServiQ can consolidate intake, protect queue data, and reduce administration.
30-minute working sessionYour queues and use casesNo sales-pressure marathon